You send the material
I send a short checklist — not a 40-question brief — and tell you why each item matters. If anything on it is unclear, we sort it on WhatsApp in ten minutes.
The clock does not start until this lands. That is the honest bit: most projects that run late run late here.
Your part
Service list with prices. Opening hours. Address as it appears on Google. WhatsApp number. 5–10 photos taken on your phone, in daylight, of the actual premises and actual work.